If you’re a born leader, you’ll want to be front-of-house in your career, and the Diploma of Hospitality Management teaches you how to take charge in the fast-paced and exciting world of hospitality. You’ll acquire a broad range of hospitality skills including providing food and beverage advice and table service, combined with managerial skills such as managing staff performance and preparing and monitoring budgets. You’ll gain a sound knowledge of industry in order to coordinate hospitality operations and take on the role of a highly skilled senior employee capable of making operational business decisions.
This qualification provides a pathway to work in any hospitality industry sector as a departmental or business manager. The diversity of employers includes cafes, catering companies, clubs, hotels, motels, pubs and restaurants, amongst others. This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage, and gaming.
To receive this qualification, you must complete 28 units; 11 core units and 17 elective units. You will attend classes 20 hours per week over 2 days (excluding student supervised study).
The course comprises of 8 stages, each comprising 10 weeks, with holidays in between. The first 6 stages are completed in the Certificate IV. Stage 7 and 8 each comprise of 10 weeks, with holidays in between.
Students need to complete 28 units of competency, consisting of:
- 11 core units
- 17 elective units
Please note: 23 units can be credit transferred into the Diploma of Hospitality Management from Certificate III & IV hospitality courses
SITXCCS015 Enhance customer service experiences
SITXCCS016 Develop and manage quality customer service practices
SITXCOM010^ Manage conflict
SITXFIN009^ Manage finances within a budget
SITXFIN010 Prepare and monitor budgets
SITXGLC002 Identify and manage legal risks and comply with law
SITXHRM008^ Roster staff
SITXHRM009^ Lead and manage people
SITXMGT004^ Monitor work operations
SITXMGT005 Establish and conduct business relationships
SITXWHS007^ Implement and monitor work health and safety practices
SITXFSA005* Use hygienic practices for food safety
SITHKOP013^ Plan cooking operations
SITHCCC023* Use food preparation equipment
SITHCCC027* Prepare dishes using basic methods of cookery
SITHCCC028* Prepare appetisers and salads
SITHCCC029* Prepare stocks, sauces and soups
SITHCCC030* Prepare vegetable, fruit, eggs, and farinaceous dishes
SITHCCC037* Prepare seafood dishes
SITHKOP010* Plan and cost recipes
SITXFSA006* Participate in safe food handling practices
SITHCCC041* Produce cakes, pastries, and breads
SITHCCC042* Prepare food to meet special dietary requirements
SITXINV006* Receive, store, and maintain stock
SITXWHS005* Participate in safe work practices
SITHKOP009* Clean kitchen premises and equipment
SITXCOM007* Show social and cultural sensitivity
SITXHRM007* Coach others in job skills
Entry by interview
RECOGNITION OF PRIOR LEARNING
You may be able to shorten the length of your chosen course by measuring skills acquired through work, life experiences or qualifications obtained from formal studies or training. AQF qualifications and statements of attainment issued by another registered training organisation will be recognised by Acknowledge Education.
Please see VET Recoginition of Prior Learning and Credit Transfer Policy for more information.
Other requirements to be met prior to commencing Work-based Training:
- COVID-19 Vaccination Record
Graduates can expect to find work in the hospitality industry in one of the following roles:
- Banquet or Function Manager
- Bar Manager
- Café Manager
- Chef de Cuisine
- Chef Patissier
- Club Manager
- Executive Housekeeper
- Front Office Manager
- Gaming Manager
- Kitchen Manager
- Motel Manager
- Restaurant Manager
- Sous Chef
- Unit Manager Catering Operations
For pathway students, upon completion of the course, students will be eligible to enter Graduate Certificate in Tourism (AQF Level 7) at Acknowledge Education.
On successful completion of the Diploma of Hospitality management, you will be granted with 23 credit exemptions into the Advanced Diploma of Hospitality management at Acknowledge Education.
Full Fee Tuition: $13,400
Students eligible for Skills First funding (Victorian students only) –
Tuition $7,856 and material fees
$700 (Materials, Uniform and Knife set)
How to Apply
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